Price Match Promise
Buy directly from the people who made it
Did you find a lower price on another website? We will match it! Get the best price in the market, before or after you buy.
If you find one of our products being sold by an authorized online retailer that is selling within UK, at a price lower that the one we offer, we will match the price or refund you.
How it works:
Our Best Price Guarantee policy applies prior an order or 48 hours after an order on our UK official webstore.
Find the operative linkto the webpage of the online retailer's official webstore which shows the product you are interested in and price
Find the operative link to the webpage of our official webstore which shows the exact same product and price
If you have already placed your order with us, please find the order confirmation details that you have received
Please contact our customer service using the form below. The email subject line shall be either "Discount Request" or "Refund Request".
Our Customer Care Team will carefully examine the authenticity of the product and all information provided and will get back to you within 48 hours. You will eventually be granted a discount/refund, if all conditions are respected.
Good to know information:
To speed up the process and make sure that you will get a discount or refund, please first read the following information
- The online retailer must be a national authorized stockist
- The online retailer must sell within UK
- The online retailer must not be in closing down, an outlet store or a marketplace
- The item must be identical with the exact same model number (Unique Product Code) as the one found in our official webstores
- The access to our discount/refund is available prior an order or max. 48 hours after the order
- The policy applies only to single items and not to promotion packs that include more than 1 items (ex.: A promotion pack with 2 watches at the price of one, is not covered by our Best Price Guarantee), free gifts or product bundles
- The item found at a lower price must be authentic and not used
- The item must be in stock and available for immediate purchase
- The price we will match is the advertised price that is displayed on the other official retailer's webstore and does not include promo codes
- In case you claim a refund, promo codes used on the other official retailer's webstore are not included, as well
- The price match cannot be combined with any other promotion
Reach out we're here!
Ask us anything and we’ll get back to you within 24-48 hours.
