Price Match Promise
Did you find a lower price on another website? We will match it!
If you find one of our products being sold by an authorized online retailer that is selling within UK, at a price lower that the one we offer, we will match the price or refund you.
How it works:
Our Best Price Guarantee policy applies prior to an order or within 7 days after an order on our UK official webstore
Find the link of the product you are interested in on the authorised retailer's official webstore
Find the link of the product you are interested in on our official webstore
If you have already placed your order with us, please find the order confirmation details that you have received
Please contact our customer service using the form below. The email subject line shall be either "Discount Request" or "Refund Request"
Our Customer Care Team will carefully examine the authenticity of the product and all information provided and will get back to you. You will eventually be granted a discount/refund, if all conditions are respected
Good to know information:
To speed up the process and make sure that you will get a discount or refund, please first read the following information
- The online retailer must be an authorised retailer, qualified dealers can be found in this list
- The online retailer must sell within UK
- The online retailer must not be in closing down, an outlet store or a marketplace
- The item must be identical with the exact same model number (Unique Product Code) as the one found in our official webstores
- The access to our discount/refund is available prior an order or within 7 days after the order
- The policy applies only to single items and not to promotion packs that include more than 1 items (ex.: A promotion pack with 2 watches at the price of one, is not covered by our Best Price Guarantee), free gifts or product bundles
- The item found at a lower price must be authentic and not used
- The item must be in stock and available for immediate purchase
- The price we will match is the advertised price that is displayed on the other official retailer's webstore and does not include promo codes
- In case you claim a refund, promo codes used on the other official retailer's webstore are not included, as well
- The price match cannot be combined with any other promotion
